A brilliantly fun solution to the problem of “lost items” at Schiphol Airport. Short video on YouTube.
Resolving the data ownership and sharing issues is necessary… to support the future passenger experience… to realize efficiency in processing … to foster successful retail engagement. As an industry, we should look towards developing global aviation data standards and a distributed, cloud based delivery infrastructure. The “Airport Terminal of the Future” has been an important […]
As the first phase of the Airports of the Future (AOTF) project draws to a close, it presents an opportunity not only to evaluate the contributions of the individual teams, but to step back and consider the positive cultural changes that have emerged as a result of the collaboration between research and operations. At the […]
Design affects lives. Great designs do it in a way which is so subtle and complete that we take them for granted. Look around at the products you use each day, and how they have transformed the way you work and live: your iPhone, the takeaway coffee cup, wi-fi, sunscreen lotion, sliced bread… all examples […]